Make the most of your holiday property with Home from Home
With both local and national expertise and support, you'll get the best of both worlds
Choose to let your holiday property through Home from Home and rest assured you’ll be in safe hands. When it comes to managing and marketing self-catering properties, size and experience matters. And we’ve got these in buckets and spades.
Established in 1972, we’ve been in the business for 48 years. We are the most experienced agency on the peninsula with the largest portfolio of properties in Mumbles, Gower and Swansea Marina. We’ve represented hundreds of owners and managed literally thousands of customers and dealt with pretty much every eventuality.
We are now looking for high-quality properties to add to our portfolio. If you have a property in any of the following areas and would like more information then please get in touch: Porthcawl, Vale of Glamorgan, Cardiff, Barry, Penarth, Chepstow, Swansea Valley, Carmarthen + all the areas in between.
We are one of a group of locally focused brands owned by The Original Cottage Company, a family-owned business that has grown to be one of the UK's leading lettings companies.
Our success is based on the simple premise that we have a passion for great service, and offer an unrivalled experience.
The refurbishment of my holiday home had been majorly delayed by the lockdown and there was a significant chance that I would miss the summer season completely. However, with Annabel’s support, hard work and enthusiasm, it was actually launched to the holiday market within just 36 hours of being ready and then went on to achieve an incredible 7 full weeks of summer bookings in the first few days of going live. My thanks go to Annabel and her team for such a speedy response!
Homeowner Feedback, July 2020
Our advice is free and without obligation, so call us today on 0800 368 9358, email us at letting@originalcottages.co.uk or Request more information
Why holiday let with Home from Home?
Our holiday letting service in Wales can be tailored to suit your needs, here are some of the key reasons why you should let with Home from Home:
Expert marketing
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Leading digital marketing expertise from a large local team working across Wales, supported by a dedicated, central marketing team.
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Effective, targeted and exciting marketing activity featuring your individual property & free professional photography.
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We list our properties on 17 of the biggest affiliate websites, plus 100's of smaller websites too - at no extra charge to our owners - including the following major brands:
It makes financial sense
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We’ll visit your property (for free) to let you know how much you could earn.
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Competitive commission rates, no sign-up or renewal fees (we only start making money when you do).
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Attractive payment terms; regular monthly payments and easy to understand statements, plus protection from cancellations and damages.
We're customer service led
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Knowledgeable, friendly & bilingual local teams in Mumbles, Abercynon, Abersoch, Cemaes, Newtown and Saundersfoot, plus a central team of experts.
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Our holidaymakers come back year after year (which means more repeat customers for you).
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Tailored property management services, arranged to suit you (we won’t try and sell you a package).
Our response to Coronavirus (Covid-19)
From the start of the Covid-19 pandemic, we have, of course, been focused on supporting our homeowners, guests and staff. Safety has been our top priority, alongside timely information. In a world with so many unknowns, we have cut through the noise to give our homeowners clear, regular and informed communications about the situation, what it means to them, how we’re adapting, and what they need to do to adapt.
We have made sure that we’re always available on the end of a phone or email too, and the feedback from our homeowners has been fantastic – we, and they – feel like our relationships have only strengthened during this time.
And now, with holiday bookings on the up, we are helping our homeowners to make their properties safe and ready for visitors. We understand how holidaymakers’ needs are changing and advising our owners on how to optimise their property – from facilities, to pricing – to achieve their booking potential.
Some quotes from our homeowners:
"Just to say thank you so much for such a thoughtful and comprehensive update, and for all of the tips, it is much appreciated and very reassuring to receive."
"Thank you all. I am so relieved that our agency have demonstrated integrity and balance. Well done."
"Many thanks for the update. Your message underlines the professionalism shown every day by your company. Let’s look forward to a healthy and happy future."
See below for a short video from Natalie, our Lake District manager, talking about how we’ve helped homeowners during the Coronavirus pandemic.
Marketing your holiday property
The primary objective of our marketing activity is to help maximise the revenue potential of your property by bringing in bookings – lots of bookings! To achieve this we implement an extensive and targeted marketing programme:
OUR WEBSITES
Our websites are 'fully responsive’ which means they change to best fit the device on which they are being viewed. We invest in ‘pay per click’ advertising and continuously work on our ‘organic’ search engine performance on Google. We market properties on our national website; www.originalcottages.co.uk and our luxury website; www.nicheretreats.co.uk
AFFILIATE WEBSITES
We pay to list your properties on a range of affiliate websites, both in the UK and elsewhere in the EU, casting the net further still. These include: Airbnb, Tripadvisor, Snaptrip, Holiday Lettings and HomeAway.
SOCIAL MEDIA
We showcase holiday properties, special offers, local news and events through our social media accounts, and actively engage with our followers on Facebook, Instagram, Twitter and Youtube through our organic and paid social media activity.
CAMPAIGN MARKETING
We regularly communicate with our customers with personalised, targeted emails and mailers. We feature properties, events and special offers, tailoring the content to our audience. In addition to this our online blog gives customers insider news and tips to make the most of Wales.
SHOWS
We attend local shows so people can meet us and find out about our holiday properties. We have high quality show displays, branded giveaways and run a 'win a holiday' competition to build our customer base and attract new holidaymakers to our properties.
ADVERTISING & PR
We place carefully timed advertisements in local press and selected national magazines and papers. We work with PR specialists, journalists and high profile bloggers to gain our properties as much coverage as possible. We also work closely with local tourism agencies and a number of UK and overseas affiliates.
Multiple relationships formed with national brands, for example Virgin Wines, John Lewis and Country Life Magazine
LOCAL PRESENCE
Our Mumbles office, vehicle and sponsorships in Wales promote our brand and collection of holiday properties. We make the most of every opportunity to ensure holidaymakers, local businesses and visitors to events are directed to book our properties with ease.
Maximising your income
With 48 years of holiday letting experience, we know how to maximise your income through holiday letting.
Competitive commission
Individually researched price bands and optimised calendar
Bespoke marketing showcasing your property's unique features
Tailored property management, only pay for the service you want
High repeat booking percentage builds your customer base year after year
Get paid in full for cancelled bookings, regardless of the reason
Holiday properties as an investment
Staycations are experiencing a huge surge in demand and given the nature of UK self-catering breaks appealing to those looking for safe, environmentally friendly, cost-effective holidays, this is set to continue for some time to come.
Our experienced Property Recruiters frequently work with homeowners to help them select, furnish, manage and let their property, optimising their return on investment. Here is a summary of how we can help:
We can visit properties with you.
We can provide helpful feedback on the ‘letability’ of a property given its location and amenities.
We can offer practical advice on simple steps to improve the ROI of the property (e.g. interior design).
We can generate property proposals with rental rates and income.
We can support with the practical running of the holiday let, taking away any ongoing hassle.
Please call us on 0800 368 9358 or send us an email if you’d like to find out more about how we could help you with your holiday home investment.
Testimonials
We're incredibly proud of the feedback we receive from our property owners, here's what they have to say:
Additional benefits for our homeowners
10% Original Cottages discount
As we are part of the Original Cottages group, our homeowners enjoy a 10% discount off their own holidays.
With over 5,000 Original Cottages properties to choose from, you too could enjoy exploring the UK for less.
Exclusive discounts from our partners
We love loyal customers. To say thank you for choosing us, we’ve teamed up with a range of local and national companies to ensure that you are rewarded with some seriously great offers and discounts.
How to join our family
If you’re interested in letting with us our knowledgeable and friendly team members are on hand to advise and support you through the simple 3-step process.
1
Contact us
Send us an enquiry so we can arrange an informal chat with one of our knowledgeable team members.
2
Arrange to meet
We would love to visit your property, or arrange a video meeting and tour (whichever is more appropriate) with no-obligation on you at all.
3
Join our family & receive bookings
We arrange your property setup and once live we launch our marketing activity to secure bookings and generate you income.
Meet the Team
General Manager
Recruitment Manager
Property & Quality Manager
Property Recruiter
Property Recruiter
Quality Assessor
Guest and Homeowner Services
Guest and Homeowner Services
Homeowner Services
Homeowner Services
Homeowner Services
Homeowner Services
